Privacy Policy

Last updated: 17 September 2026

1. Who we are

This website (“Website”) is operated by Anaeo Pty Ltd (“Anaeo”, “we”, “us” or “our”), an Australian company.

Contact: [privacy email]
Business address: [registered/business address]

This Privacy Policy explains how we collect, hold, use and disclose personal information when you visit or use the Website, including when you use our AI-session discovery, customization and prompt-generation services (the “Services”).

2. Scope and applicable law

We aim to handle personal information responsibly and transparently. Where the Privacy Act 1988 (Cth) and Australian Privacy Principles (“APPs”) apply to us, this Policy is intended to describe our practices consistently with those requirements. Other privacy laws may apply depending on where you live and how you use the Services.

3. What information we collect

3.1 Information you provide

• account details such as your name and email address;
• answers you provide to our session-selection and customization questions;
• information you voluntarily include in prompts, forms, feedback, support requests or other communications;
• payment and transaction information, where you purchase a paid Service. Payment card details may be collected directly by our payment provider rather than by us;
• information you provide when subscribing to communications or otherwise interacting with us.

3.2 Information collected automatically

Depending on the Website configuration, we may collect technical and usage information such as IP address, browser and device type, operating system, referring pages, pages viewed, approximate location derived from IP address, timestamps, session information, and information about how you interact with the Website. We may use cookies, pixels, local storage and similar technologies for functionality, security, analytics and, where applicable, marketing.

3.3 Information from third parties

We may receive information from service providers such as payment processors, analytics providers, authentication providers, advertising platforms, hosting providers or other technology partners, where permitted by law.

4. Sensitive information and information you include in AI sessions

Our Services may allow you to describe personal circumstances, relationships, work situations, finances, health or other matters. Please do not provide sensitive or highly confidential information unless it is necessary for the particular session and you are comfortable with it being processed for that purpose.

We do not require sensitive information for ordinary use of the Website. If you choose to provide it, we will handle it in accordance with applicable law, including any consent requirements that apply.

Our Services are not designed to be used as a repository for passwords, authentication credentials, payment-card numbers, government identification numbers, highly confidential business secrets or other information that you would not ordinarily disclose to a service provider.

5. How we use information

We may collect, hold, use and disclose personal information for purposes including:

• providing, operating, maintaining and improving the Services;
• customizing AI-session ideas and prompts based on information you provide;
• processing payments and delivering purchases;
• creating and maintaining accounts;
• responding to enquiries and providing customer support;
• monitoring security, preventing fraud, abuse and misuse, and protecting our systems;
• understanding how people use the Website and improving its design, content and performance;
• sending service-related communications and, where permitted and with appropriate consent, marketing communications;
• complying with legal obligations and responding to lawful requests;
• establishing, exercising or defending legal claims; and
• other purposes disclosed at or before collection or otherwise permitted by law.

6. AI and third-party technology providers

To provide the Services, we may use third-party technology providers, including providers of large language models, hosting, databases, analytics, payments, email, authentication, security and customer support.

Information you submit for an AI session may be transmitted to an AI provider or other processor so that the requested output can be generated. The providers we use, the information sent to them and their applicable terms may change as the Service develops.

Where required by applicable law, we take appropriate steps in relation to overseas disclosure, data processing and contractual protections. You should review the relevant third-party provider's privacy documentation where appropriate.

7. Overseas disclosure

Some of our service providers may be located outside Australia, or may process information outside Australia. Countries may include the United States and other countries in which our technology providers operate. The actual countries involved depend on the providers and infrastructure we use from time to time.

Where the APPs apply, we will take the steps required by applicable law in relation to overseas recipients.

8. Cookies and analytics

We may use cookies and similar technologies to remember preferences, maintain sessions, understand usage and improve the Website. We may also use analytics services to measure traffic and product performance.

You can generally control cookies through your browser settings. Disabling certain cookies may affect Website functionality.

9. Marketing communications

Where permitted by law, we may send you marketing communications if you have requested them or otherwise consented to receive them. You can unsubscribe using the mechanism provided in the communication or by contacting us. Service and transactional messages may still be sent where reasonably necessary.

10. How we protect information

We use reasonable technical and organisational measures appropriate to the circumstances to protect personal information against misuse, interference, loss, and unauthorised access, modification or disclosure. No internet transmission or storage system can be guaranteed to be completely secure.

11. How long we keep information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including to provide the Services, maintain appropriate business and transaction records, resolve disputes, enforce agreements and comply with legal obligations. Retention periods vary according to the type and purpose of the information.

12. Access and correction

You may request access to personal information we hold about you and request correction of information that is inaccurate, out-of-date, incomplete, irrelevant or misleading, subject to applicable legal exceptions.

To make a request, contact [privacy email]. We may need to verify your identity before responding.

13. Deletion

You may ask us to delete personal information we hold about you, subject to legal and operational requirements that may require us to retain particular information. Where deletion is not possible, we will explain why to the extent permitted by law.

14. Privacy complaints

If you believe we have mishandled your personal information, contact us first at [privacy email] with details of your concern. We will investigate and respond within a reasonable period.

If you are not satisfied with our response, or if you prefer to complain directly to the regulator, you may contact the Office of the Australian Information Commissioner (OAIC) through oaic.gov.au.

15. Children

The Services are not directed to children under 13. If you are under the minimum age required by applicable law to use the Services, you must not use them without any consent or supervision required by law. If we learn that we have collected personal information from a child in circumstances where collection was not permitted, we will take reasonable steps to address it.

16. Third-party websites

The Website may contain links to third-party websites or services. We are not responsible for their privacy practices. You should review their privacy policies before providing personal information.

17. Changes to this Policy

We may update this Privacy Policy when our practices, technology, legal obligations or Services change. We will publish the updated version on this page and update the “Last updated” date. Where required by law, we will provide additional notice or obtain consent.

18. Contact

For privacy questions, access or correction requests, or complaints:

Anaeo Pty Ltd
Email: [privacy email]
Address: [registered/business address]